rambut kasi potong sluup dalam? bros? sideburn mau simpan ka?

how often do you see this kind of advert?

"sign up now for RM 50,000 rebate.."
"new customer get this and that.."
"free caller ringtones if you sign up now.."

Q: What is the Cut Now! Promo?

The Cut Now! Promotion is an incentive for you to switch from your
current broadband service provider to P1 W1MAX with 30 days free

broadband and savings worth RM 160.
Q: I’m an existing P1 subscriber. Can I provide P1’s broadband bill to be eligible for the promotion?

No, this promotion is only for subscribers of other broadband services.
Existing P1 customers are not eligible for the promotion.

what do you get as an existing customer?

"shitty service?"
"hidden cost fee?"
"gentle reminder to pay the bill on time?"

most of any service provider at the initial stage would do this. they would give out this and that to get more people join.
yet they neglect the existing customer they have (had).

(aku jeles ah budak2 baru nk join ni dapat macam2.. aku yg dah lame ni ko biar je!!)

how important it is to retain your customer?

VERY

or you will see this kind of writing came out to the web complaining how they neglect the existing customer.. bla bla bla ... bla bla bla
complaining customer it is



the same goes in life

"wah.. dah kawen je perut naik"
"before kahwin jalan pegang tangan, lepas kawin jalan sebatu di depan"
"oooooh... mase nak ngorat i dulu makan kat fridays, swipe credit card.. now dah dpt i, mintak i bayarkan pulak..!!"


but in life ade different sikit ar..

you may look forward (look for new "customer")
or
you may look behind (look for your past "customer")


wht would your current customer feel finding out that youve been doing that?


how important it is to retain your "customer"?

VERY

or you will see this kind of writing came out to the web complaining how they neglect the existing customer.. bla bla bla ... bla bla bla
complaining customer it is


why not you confront with the "service provider" dulu?
ask them whether are they planning on giving out bonus for the existing customer?
or server tgh down ke..?

whtever it is..

(takde conclusion.. tak boleh nak fikir the similarity..)